Office Manager

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                    Status: Full-time                               Reports to: Executive Director

                    FLSA Classification: Exempt           Location: Anchorage, Alaska

Position Summary

This position will support all departments of HFHA as part of the core management team. The main functions are to provide essential day-to-day administrative operations, stakeholder relations, and record-keeping, plus support for homeowner services, human resources, compliance, reporting and board activities.

Key Responsibilities

• Office management, including workflow, supplies, calendar control and deadlines, mail processing, bank deposits, record-keeping, and office supplies.

• Provide high-level point of contact and customer service for HFHA homeowners, volunteers, contractors, and key stakeholders. Answer phone calls, respond to email inquiries, route questions to appropriate staff.

• Schedule and send out invites for department-related meetings – events, site visits,

• committees, and other program-specific activities.

• Create, organize, and maintain paper and electronic administrative records and files.

• Maintain human resources records, staff on-boarding and exits

• Prepare materials for board meetings and maintain corporate records.

• Support fund-raising, compliance, public information and marketing efforts with accurate data and reports.

• Document participant services in the electronic database, complete case file audits, and provide general administrative support for program data entry and reporting.

• Serve on core management group to foster teamwork and resolve mutual problems.

Job Specifications

• Courteous demeanor and commitment to teamwork and mutual support; ability to

  work closely with personnel from all departments within HFHA.

• General knowledge and understanding of the mission of HFHA.

• Interpersonal and cross-cultural skills to effectively work with diverse stakeholders;

  affirmation of commitment to diversity, equity, inclusion and accessibility.

• Adaptability to changing workloads, ability to prioritize tasks and work under pressure.

• Problem-solving and project management skills; ability to exercise good judgment.

• Strong verbal and written communication skills; adept with public contact.

• Strong computer and digital skills, including PCs, Word and Excel in a Microsoft Windows environment, messaging and remote meeting technologies.

• Ability to work independently and with minimal supervision while maintaining

  attention to detail.

• Maintain a high degree of sensitivity regarding confidential information.

• Capacity and willingness to take on other administrative duties across departments

  as required to support our small team to success.

  
  

Minimum Qualifications

• Three years of experience working in office management, administrative or related work

• Continued employment is contingent upon satisfactory completion of state and federal background checks

• Primarily works in an office setting, with extended periods of time at a desk and on a

  computer

Application Process

Please email current resume and cover letter to: vquinn@habitatanchorage.org

References will be required for selected applicants.

Disclaimer

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.